March 2023 - Present
AppFolio
Product Designer
- Using a thorough design process from discovery to ideation and validation to solve problems for the owner and accounting experiences in AppFolio’s property management system.
- Applying emerging design principles and practices to craft AI-powered property management tools.
- Helped deliver a valuable, insightful portal for property owners, raising user engagement by 52%.
July 2022 - January 2023
Mode
Product Designer
- Created wireframes and mock-ups to tell user stories for the Mode Notebook and related product areas.
- Collaborated across a product team to drive solutions for data science workflows through in-depth user research and analysis.
- Maintained and enhanced Mode’s visual design language by contributing to the Mode design system and rebranding process.
June 2021 - August 2021
SAP Fieldglass
iXp Intern - Junior User Experience Design Associate
- Delivered high-fidelity, detail-oriented mock-ups to illustrate design proposals that solve user pain-points for web and mobile apps.
- Collaborated with Developers, QA Analysts, Client Implementation, Helpdesk, and Product teams for design iterations.
- Analyzed qualitative and quantitative data for user research.
September 2019 - July 2020
Finagraph
Web Program Manager & UX Specialist
- Applied modern, conventional UX/UI principles to build intuitive, appealing features to keep CashFlowTool one of the best cash flow management services on the market.
- Managed user research and testing to optimize and improve content, targeting, and customer experience.
- Created and implemented digital assets and websites to maintain and enhance Finagraph’s online appearance.
September 2018 - April 2019
SiriusXM
Design Intern
- Created user flows, wireframes, mockups, and prototypes for online customer services.
- Conducted user research and competitive analyses.
- Contributed to planning and conducting usability testing.
- Designed graphics including website headers and program thumbnails.
June 2018 - August 2018
AvalonBay Communities
Digital Marketing Intern
- Designed and developed various pages and post templates for the T.A.G. Labs website.
- Created branding and promotional graphics including flyers, infographics, and web banners.
- Led the team in building the visual design and user experience for the T.A.G. Labs learning management system.
March 2017 - December 2018
T.A.G. Labs
Front-end Web Design/Development Intern
- Managed online marketing content for over 200 apartment homes nationwide.
- Created internal graphics including flyers and style guide components.
- Consulted and assisted team members with design thinking in AvalonBay’s website redesign process.
June 2017 - August 2017
EverFi, Inc.
Front-end Web Design/Development Intern
- Transitioned over 100 e-learning websites between different platforms.
- Designed mockups for online financial education websites.
- Developed website templates using front-end technologies.